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Telecaller Outbound job in Mumbai, Maharashtra- Telephonic Interview

Telecaller Outbound job in Mumbai, Maharashtra

Senate Marketing Mumbai, Maharashtra, India Posted: 14 Mar 2024
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1-2 Years 2-3 Lacs Year Full Time Advertising Jod Department : Education :
No of openings Offer Bonus - No
Skills
Ad Sales Aftersales Agency Sales B2B Sales Business Planning Cold Calling Customer Service Dealer Sales Direct Sales Telecom Sales sales area company sales orders management
Job Description

We are seeking an experienced Telecaller with a minimum of 1 year of proven experience in the Advertising Agency industry. The ideal candidate should possess excellent communication skills, a strong understanding of advertising and marketing concepts, and a track record of successful client interactions. Additionally, candidates must have their own database for calling purposes.

Responsibilities:

  1. Outbound Calling: Initiate outbound calls to potential clients within the provided database to promote our advertising services and generate leads.

  2. Client Engagement: Engage with clients effectively, understanding their advertising needs, and providing information about our agency's services.

  3. Database Management: Utilize and manage your own database for calling, ensuring accuracy and relevance to the advertising industry.

  4. Follow-up: Conduct timely follow-up calls to nurture leads and maintain a positive relationship with potential clients.

  5. Achieve Targets: Meet and exceed weekly and monthly targets for lead generation, appointments, and conversions.

  6. Product Knowledge: Stay updated on the latest advertising trends, industry developments, and our agency's service offerings to effectively communicate with clients.

  7. Documentation: Maintain accurate and detailed records of all communications and interactions with clients in the CRM system.

  8. Feedback Loop: Provide valuable feedback to the sales and marketing teams based on client interactions to enhance our services and strategies.

Requirements:

  1. Experience: Minimum of 1 year of experience as a Telecaller in an Advertising Agency.

  2. Communication Skills: Excellent verbal communication skills with the ability to articulate ideas and solutions clearly.

  3. Industry Knowledge: Strong understanding of advertising and marketing concepts, preferably with experience in the advertising agency sector.

  4. Self-driven: Proven ability to work independently and proactively, meeting and exceeding targets.

  5. Database Management: Must have a personal and updated database for calling purposes.

  6. Persistence: Demonstrated persistence and resilience in achieving goals and overcoming objections.

  7. Tech-Savvy: Proficient in using CRM software, Microsoft Office, and other communication tools.

  8. Team Collaboration: Ability to collaborate with the sales and marketing teams to achieve overall business objectives.

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