Role & Responsibilities
• Managing day-to-day IT operations, including but not limited to monitoring system performance, configuration, maintenance, and repair
• Ensuring that records of system downtime and equipment inventory are properly maintained
• Developing a new system and applying implementation plans, custom scripts, and testing procedures to ensure operational reliability
• Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations
• Following the guidelines and methods for installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries, and other components
• Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies
• Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations
• Mentoring and training team members on existing and new technologies
• Ensuring high availability and acceptable levels of performance of mission-critical host computer resources Prerequisites
• Experience in infrastructure architecture, data centers, servers, and networks
• Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), or equivalent certifications would be preferred
• Managing large scale Citrix/2X/Terminal Server installations

• A solid understanding of LAN/WAN networking
• Group Policy design and configuration
• Microsoft IIS administration and configuration
• Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMWare, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc.