Job Desktop Support Engineer in Becharaji Gujarat At Progression Infonet- Telephonic Interview

 2+ Years of Working Experience as Engineer handling similar types of services/incidents.
• Laptop/Desktop configuration
• Laptop/Desktop troubleshooting and repair to a certain level.
• Windows OS installation & Troubleshooting (Must).
• Outlook 2013 & 0ffice 365.
• Address user tickets regarding hardware, software.
• Guide users with simple, step-by-step instructions.
• Conduct remote troubleshooting & Familiar with Remote Support over call/email/remote tools.
• Help create technical documentation and manual.