Key Responsibility Areas:

Excellent English communication ( both Written and Spoken)

Minimum 2 - 3 yrs exp in international BPO

Knowledge of Excel and drafting professional emails

Takiing calls from US clients and reaching out to US vendors 

Negotiating pricing  with vendors

Calculating shipping estimates and coordinating delivery of product at correct address

Managing damage control, if the situation arises

Coordinating with Accounting Team for ensuring vendor payments are made and proper closer of the Order .