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Job Content Writer - Team Lead kpo Industry in Chennai Tamil Nadu At Guires Solutions Pvt Ltd- Telephonic Interview

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Content Writer - Team Lead (KPO Industry) @ Guires Solutions Pvt Ltd
5-11 Years 2.0-3.0 Lacs Full Time Chennai, Tamil Nadu, India
KPO / Research / Analytics
Posted on: 03-Aug-2020
Skills
Content Editing Content Writing Team Management proof reading kpo analytics subject matter expert project associate team handling content writer team lead production service management team lead
Content Writer - Team Lead (KPO Industry)
Guires Solutions Pvt Ltd
5-11 Years 2.0-3.0 Lacs
Full Time
Chennai, Tamil Nadu, India
KPO / Research / Analytics
Posted on: 03-Aug-2020
Send SMS
Job Description :

Dear Aspirants,

Greetings!!

Looking out for energetic Academic Content writer – Team lead with Academic writing experience from Chennai.

Qualification: Bachelor’s or Master’s in business administration or related discipline BRMP, CBRM, MBRM –preferred

Exp: 5+ yrs of experience in the same field.

Work Location: Nungambakkam – Chennai.

Required Knowledge/Skills:

· Understand and integrate business strategies and trends in technology to deliver value

· Strong communication skills in writing, speaking and presenting

· Outstanding end customer/consumer relationship skills

· Strong humility, listening, creativity, and negotiation skills

· Excellent interpersonal skills & leadership qualities

· Hands-on experience in Team handling SMEs, proofreading / Editing

· Hands-on experience in Academic writing, QC &QA

JD:

· Maintain good relationships with clients.

· Bridge the requirements analysis (RA) gap between clients and SMEs.

· Identify key contacts at potential client companies to establish and foster a relationship.

· Train SMEs in terms of individual services and address their queries on a daily basis.

· Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

· Understand the problems and challenges of clients and identify ways the business could better address those needs.

· Seek opportunities to cross-sell or upsell to existing clients.

· Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.

· Provide excellent service in order to maintain a positive reputation for the business.

· Resolve any customer complaints in a prompt and professional manner.

· Set revenue targets and then develop and execute a strategy to meet those.

· Project Confirmation, Allocation & payments to freelancers.

Interested kindly connect us through, 9566269922

Regards,

Rogini,

HR Team,

Guires Solutions Pvt Ltd.,

Chennai -34.

Job Type: Full-time

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Job Id : JOB-0000345
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