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Content Writer - Team Lead kpo Industry job in Chennai, Tamil Nadu- Telephonic Interview

Content Writer - Team Lead (kpo Industry) job in Chennai, Tamil Nadu

Guires Solutions Pvt Ltd Chennai, Tamil Nadu, India Posted: 03 Aug 2020
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5-11 Years 2.0-3.0 Lacs Year Full Time KPO / Research / Analytics Jod Department : Education :
No of openings Offer Bonus - No
Skills
Content Editing Content Writing Team Management proof reading kpo analytics subject matter expert project associate team handling content writer team lead production service management team lead
Job Description

Dear Aspirants,

Greetings!!

Looking out for energetic Academic Content writer – Team lead with Academic writing experience from Chennai.

Qualification: Bachelor’s or Master’s in business administration or related discipline BRMP, CBRM, MBRM –preferred

Exp: 5+ yrs of experience in the same field.

Work Location: Nungambakkam – Chennai.

Required Knowledge/Skills:

· Understand and integrate business strategies and trends in technology to deliver value

· Strong communication skills in writing, speaking and presenting

· Outstanding end customer/consumer relationship skills

· Strong humility, listening, creativity, and negotiation skills

· Excellent interpersonal skills & leadership qualities

· Hands-on experience in Team handling SMEs, proofreading / Editing

· Hands-on experience in Academic writing, QC &QA

JD:

· Maintain good relationships with clients.

· Bridge the requirements analysis (RA) gap between clients and SMEs.

· Identify key contacts at potential client companies to establish and foster a relationship.

· Train SMEs in terms of individual services and address their queries on a daily basis.

· Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

· Understand the problems and challenges of clients and identify ways the business could better address those needs.

· Seek opportunities to cross-sell or upsell to existing clients.

· Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.

· Provide excellent service in order to maintain a positive reputation for the business.

· Resolve any customer complaints in a prompt and professional manner.

· Set revenue targets and then develop and execute a strategy to meet those.

· Project Confirmation, Allocation & payments to freelancers.

Interested kindly connect us through, 9566269922

Regards,

Rogini,

HR Team,

Guires Solutions Pvt Ltd.,

Chennai -34.

Job Type: Full-time

Company ยท Not Mentioned employees
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