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Customer Care Executive job in Powai, Mumbai- Telephonic Interview

Customer Care Executive job in Powai, Mumbai

Monalisa Group Of Services Chandivali, Powai, Mumbai, Maharashtra, India Posted: 20 Jul 2024
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0-0 Years 1-2 Lacs Year Full Time Not Applicable Jod Department : Education :
No of openings Offer Bonus - No
Skills
Communication Skills Emails Calling voice chats
Job Description


Job Title: Customer Care Executive

We are looking for a motivated and customer-oriented individual to join our team as a Customer Care Executive. 
Key Responsibilities:
 Handle inbound and outbound customer calls, emails, and chats.
*Resolve customer complaints and issues efficiently and professionally.
*Follow up with customers to ensure their issues are resolved satisfactorily.
*Maintain a high level of customer satisfaction by adhering to quality standards.
 Keep records of customer interactions and transactions.
 Coordinate with internal teams to ensure smooth resolution of customer queries.

Location: Chandivali

Job Title: Customer Care Executive

Shift :Rotational Shift

Week-off: Rotational Off


Skills and Qualifications:
Excellent verbal and written communication skills in English.
HSC Passed

ยท Not Mentioned employees
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