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Job Customer Care Executive in Sector 62 Noida Uttar Pradesh At Woodrock Infotech Private Limited- Telephonic Interview

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Customer Care Executive @ Woodrock Infotech Private Limited
0-25 Years 1-2 Lacs Full Time Sector 62, Noida, Uttar Pradesh, India
BPO / ITES
Posted on: 25-Feb-2025
Skills
Communication Skills Customer Service
Customer Care Executive
Woodrock Infotech Private Limited
0-25 Years 1-2 Lacs
Full Time
Sector 62, Noida, Uttar Pradesh, India
BPO / ITES
Posted on: 25-Feb-2025
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Job Description :

**Job Posting: Customer Support Executive (CSE)**  

**Company:** Tech Mahindra  

**Location:** 1st Floor, Knowledge Boulevard, Sector 62, Noida (Next to IMS College)  


### **Job Role:** Customer Support Executive (CSE)  

**Salary:** ?14,000 - ?16,000 per month  

**Qualification Required:** Higher Secondary (HS) / Graduation  


### **Hiring Details:**  

- **Fresher:** CTC ?1,92,100 | Take Home ?16,008  

- **Experience > 6 months:** CTC ?2,20,000 | Take Home ?16,417  

- **Experience < 6 months:** CTC ?1,92,000 | Take Home ?16,000  

- *Deductions include retiral benefits.*  


### **Process Type:** Chat/Blended  

### **Work Mode:** Work From Office  

### **Working Days & Hours:**  

- **Working Days:** 6 Days a Week (1 Rotational Week Off)  

- **Shift Timings:**  

  - **For Males:** 24/7 Rotational Shifts  

  - **For Females:** 7 AM - 8 PM (Rotational)  

  - **Shift Duration:** 9 hours (including 1-hour break)  

- **Training Days:** 15-17 Days  

- *Cab facility available in odd hours for both male and female associates.*  


### **Communication Skills:**  

- Versant score 4 with good verbal skills  

- Strong English communication skills with knowledge about e-commerce situations  


### **Interview Process:**  

1. **HR Round**  

2. **Typing Test:** 35 WPM within 5 minutes  

3. **Operations Round**  

4. **PMAPS Test**  

5. **Client Round**  


**Join us at Tech Mahindra and kick-start your career in customer service!**

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Job Id : JOB-0003784
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