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Customer Relations Executive job in Chennai, Tamil Nadu- Telephonic Interview

Customer Relations Executive job in Chennai, Tamil Nadu

Cogent Innovations Pvt Ltd Chennai, Tamil Nadu, India Posted: 25 Apr 2022
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0-1 Years 1-2 Lacs Year Full Time IT Software / Software Services Jod Department : Education :
No of openings Offer Bonus - No
Skills
No need of technical knowledge Customer handling skills are required Strong interpersonal and collaborative skills Ability to forge profound working relationships Outstanding verbal and written communication
Job Description

 Ensuring regular contact with existing customers to maintain company’s presence.
 Call with potential clients to gauge the utility and viability of prospective working relationships
 Proposing and deliberating potential solutions in consultation with customers.
 Prompting clients to upgrade their existing packages and to purchase additional offerings.
 Co-ordinate with internal team to address clients’ needs and increase the customer relationship
 Prepare & send the quotation to customers for AMC or Cloud services renewal and do the follow-up.
Identify the opportunity at each customer side or check with customers for any requirements or propose our other offerings or modules to them

Company ยท Not Mentioned employees
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